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NAMI HelpLine and Family Caregiver Support

National Alliance on Mental Illness (NAMI). Public support and helpline pages.

Key findings used in wiki

  • NAMI offers a national HelpLine reachable by phone, text, and email, with published availability Monday through Friday, 10:00 AM to 10:00 PM ET.
  • The site explicitly routes people in immediate crisis to 988, clarifying that NAMI is a support and navigation resource rather than a 24/7 crisis hotline.
  • NAMI maintains a Find Your Local NAMI directory and a dedicated Family Members & Caregivers section with practical guidance for families.
  • It also lists a specific Family Caregiver HelpLine, reinforcing that caregiver support is a named part of the organization’s public service model.