Crisis Routing¶
Safety comes before everything else Mira does. When a message may show danger, Mira's reply starts with a safety line written by code, not by the language model. The line points to emergency help. Mira then adds brief support and offers no other task.
The gc-sms runtime owns this behavior. Read the runtime contract for how it works1. This page does not restate the design.
What the caregiver sees¶
- Obvious emergencies are caught by fixed rules before any model runs. Less clear messages get a separate safety reading before Mira writes a reply.
- If the message may show danger, the reply opens with a fixed safety line. For an emergency, that line says to call 911 now if anyone is in immediate danger, and to call or text 988 for a suicide or self-harm crisis.
- For an urgent concern, the line says the matter needs a person's attention now. It repeats 911 and 988, and says to contact the clinician or pharmacist for a medication or medical concern.
- If a model reading fails, recovery uses any safety floor already recorded. Without a recorded floor, it sends a fixed failure reply and opens a review1.
Hotlines¶
| Need | Contact |
|---|---|
| Suicide or self-harm crisis | Call or text 9882 |
| Immediate danger to anyone | Call 911 |
| Poison or overdose question | Poison Control, 1-800-222-12223 |
| Local aging-service contacts | Eldercare Locator, 1-800-677-11164 |
| Crisis support by text | Crisis Text Line: text HOME to 7417415 |
Texting Crisis Text Line means agreeing to its Terms of Service and Privacy Policy5.
The runtime's safety lines name 911 and 988. Poison Control, the Eldercare Locator, and Crisis Text Line are listed here as verified public contacts, not as text Mira sends in a safety line.
For caregiver-facing steps, see the crisis guide. For the emotional-wellbeing domain, see GC6.