OASAS family treatment and HOPEline¶
Many OASAS programs treat family members affected by a loved one's addiction; HOPEline 1-877-846-7369, 24/7; CHAMP insurance help line 888-614-5400.
Questions to ask the program¶
These are questions to ask the program, not a verdict on your eligibility. Confirm the current rules directly with the program.
- Does the person receiving care live in New York? Residency is usually the first thing a program checks.
- Is there a caregiver-specific department, coordinator, or support line? Ask for it by name. Many agencies have one that isn’t advertised on the website.
- What documents do you need from us to start an application?
- Is there a waitlist right now, and how long is it?
What this record does not yet say¶
- authority id
- a summary of what the benefit provides
- benefit categories
- a direct application link