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NYC Financial Empowerment Centers

Generated from the gc-benefits catalog. It lists what the owner record states. It is not an eligibility decision; confirm current rules with the program.

NYC Financial Empowerment Centers provide free, confidential, personalized guidance to support you in reaching your goals.

  • Owner record: ny/empowerednyc-financial-counseling
  • Jurisdiction code: NY
  • Frame: household
  • Review by: 2026-11-14
  • Authority: New York City Department of Consumer and Worker Protection
  • Also called: EmpoweredNYC Financial Counseling

Offering 1: financial counseling

Work with our professional financial counselors to:

  • Create a budget
  • Improve your credit
  • Save for your future
  • Deal with debt like student loans
  • Explore your disability benefit options
  • Separate personal and business finances

  • Open a safe and affordable bank account

  • Availability (owner codes): {"intake": "unknown", "type": "unknown"}

Conditions:

  • All of these:
  • Stated condition, not checked automatically: "You must be at least 18."
  • Stated condition, not checked automatically: "live or work in NYC."

Access route 1.1

  • Where: Book a Financial Empowerment Center appointment
  • Url: https://a866-dcwpwb.nyc.gov/talkmoney/book-appointment

Access route 1.2

  • Where: Book a Financial Empowerment Center appointment
  • Phone: 311

Access route 1.3

  • Where: Book with a former EmpoweredNYC counselor through NYLAG
  • How: Select Financial Empowerment Center, then select NYLAG in the Financial Empowerment Portal.

Access route 1.4

  • Where: Book with a former EmpoweredNYC counselor through NYLAG
  • How: Ask to schedule an appointment with a financial counselor at NYLAG.
  • Phone: 311

Access route 1.5

  • Where: Book an appointment using an ASL video calling system
  • How: Call ASL Direct.
  • Phone: 646-396-5830

Evidence

  • /name: "NYC Financial Empowerment Centers provide free, confidential, personalized guidance to support you in reaching your goals." (source, capture f0d24c848db5a61bb00412a9141bc471504faad830c99a40c80375dcf5d3ae23)
  • /caregiving_effect: "NYC Financial Empowerment Centers provide free, confidential, personalized guidance to support you in reaching your goals." (source, capture f0d24c848db5a61bb00412a9141bc471504faad830c99a40c80375dcf5d3ae23)
  • /authority: "Image 6: NYC Department of Consumer and Worker Protection" (source, capture f0d24c848db5a61bb00412a9141bc471504faad830c99a40c80375dcf5d3ae23)
  • /offerings/0/summary: "* Create a budget\n* Improve your credit\n* Save for your future\n* Deal with debt like student loans\n* Explore your disability benefit options\n* Separate personal and business finances\n* Open a safe and affordable bank account" (source, capture f0d24c848db5a61bb00412a9141bc471504faad830c99a40c80375dcf5d3ae23)
  • /offerings/0/rules: "You must be at least 18 and live or work in NYC. Income and immigration status do not matter." (source, capture f0d24c848db5a61bb00412a9141bc471504faad830c99a40c80375dcf5d3ae23)
  • /offerings/0/access/0: "Image 13: Book Your Appointment" (source, capture f0d24c848db5a61bb00412a9141bc471504faad830c99a40c80375dcf5d3ae23)
  • /offerings/0/access/1: "Click the button below or call 311 to book your Financial Empowerment Center appointment." (source, capture f0d24c848db5a61bb00412a9141bc471504faad830c99a40c80375dcf5d3ae23)
  • /offerings/0/access/2: "* EmpoweredNYC financial counselors will contact all their existing clients directly to let them know about the transition of EmpoweredNYC and will enroll clients wishing to continue with services as Financial Empowerment Center clients.\n* Clients can self-book a financial counseling appointment via the Financial Empowerment Portal. Select Financial Empowerment Center.\n* Then Select NYLAG to book with a former EmpoweredNYC counselor.\n* Clients can also call 311 and ask to schedule an appointment with a financial counselor at NYLAG.\n* To use an ASL video calling system to book your appointment, call ASL Direct 646-396-5830" (source, capture b294047594adb5847d843f4be7d9ad91ec7b82775c25622b244f1e193397406b)
  • /offerings/0/access/3: "* EmpoweredNYC financial counselors will contact all their existing clients directly to let them know about the transition of EmpoweredNYC and will enroll clients wishing to continue with services as Financial Empowerment Center clients.\n* Clients can self-book a financial counseling appointment via the Financial Empowerment Portal. Select Financial Empowerment Center.\n* Then Select NYLAG to book with a former EmpoweredNYC counselor.\n* Clients can also call 311 and ask to schedule an appointment with a financial counselor at NYLAG.\n* To use an ASL video calling system to book your appointment, call ASL Direct 646-396-5830" (source, capture b294047594adb5847d843f4be7d9ad91ec7b82775c25622b244f1e193397406b)
  • /offerings/0/access/4: "* EmpoweredNYC financial counselors will contact all their existing clients directly to let them know about the transition of EmpoweredNYC and will enroll clients wishing to continue with services as Financial Empowerment Center clients.\n* Clients can self-book a financial counseling appointment via the Financial Empowerment Portal. Select Financial Empowerment Center.\n* Then Select NYLAG to book with a former EmpoweredNYC counselor.\n* Clients can also call 311 and ask to schedule an appointment with a financial counselor at NYLAG.\n* To use an ASL video calling system to book your appointment, call ASL Direct 646-396-5830" (source, capture b294047594adb5847d843f4be7d9ad91ec7b82775c25622b244f1e193397406b)