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VetVan

Generated from the delivery-benefits catalog. It lists what the owner record states. It is not an eligibility decision; confirm current rules with the program.

The VetVan provides transportation service for veterans of Cayuga County to and from the Veterans Affairs Medical Center, Syracuse for medical appointments.

  • Owner record: ny/cayuga-county-vet-van
  • Jurisdiction code: NY
  • Frame: care_recipient
  • Review by: 2026-11-28
  • Authority: Cayuga County Veterans’ Service Agency

Offering 1: transportation

Free transportation to and from the Veterans Affairs Medical Center, Syracuse for medical appointments. Family members or aides may ride along to assist the veteran if space is available; priority will be given to veterans.

  • Availability (owner codes): {"intake": "unknown", "type": "unknown"}

Conditions:

  • All of these:
  • Stated condition, not checked automatically: "Cayuga County Veterans are entitled to VetVan service."
  • Stated condition, not checked automatically: "to and from the Veterans Affairs Medical Center, Syracuse for medical appointments."

Access route 1.1

  • Where: Veterans Office
  • How: Make reservations 24 hours to 30 days in advance by calling the Veterans Office. All appointments must be made through the Veterans Office. The VetVan runs Monday through Thursday; appointments should be between 8:00 a.m. and 11:00 a.m. No transportation on Friday or County Holidays. Transport is available South of Auburn Mondays & Wednesdays and North of Auburn Tuesdays & Thursdays.
  • Phone: 315-253-1281

Conditions for this route:

  • All of these:
  • Stated condition, not checked automatically: "You can make reservations 24 hours to 30 days in advance by calling the Veterans Office at 315-253-1281."
  • Stated condition, not checked automatically: "All appointments must be made through the Veterans Office."
  • Stated condition, not checked automatically: "Since it is a group service, please make your appointments between 8:00 a.m. and 11:00 a.m."
  • Stated condition, not checked automatically: "The VetVan runs Monday through Thursday serving the Auburn area."
  • Stated condition, not checked automatically: "No transportation on Friday or County Holidays."
  • Stated condition, not checked automatically: "Transport is available South of Auburn Mondays & Wednesdays and North of Auburn Tuesdays & Thursdays."
  • Stated condition, not checked automatically: "Riders needing help from their home to the VetVan must be responsible for providing a capable person to assist the veteran."
  • Stated condition, not checked automatically: "For your safety, all veterans will be required to use seat belts."
  • Stated condition, not checked automatically: "For health reasons, no smoking is permitted on the VetVan."

Evidence

  • /name: "## VetVan Transportation Information" (source, capture afd6fb5ba9280b10abe14c80f3ba23678a4493edba07804214fe4b2428c11035)
  • /authority: "## Cayuga County Veterans’ Service Agency" (source, capture e639272b4d098435c16e2bd20019fa5622f60a5dd472639dd48d3c7a09f71b4f)
  • /caregiving_effect: "The VetVan is a small bus operated by the Cayuga County Veterans Service, which provides transportation service for veterans of Cayuga County to and from the Veterans Affairs Medical Center, Syracuse for medical appointments. The VetVan seats 12 and holds 2 wheelchairs. It is equipped with a wheelchair lift. VetVan Transportation Information \n* ### Who is eligible?" (source, capture afd6fb5ba9280b10abe14c80f3ba23678a4493edba07804214fe4b2428c11035)
  • /offerings/0/summary: "The VetVan is a small bus operated by the Cayuga County Veterans Service, which provides transportation service for veterans of Cayuga County to and from the Veterans Affairs Medical Center, Syracuse for medical appointments. The VetVan seats 12 and holds 2 wheelchairs. It is equipped with a wheelchair lift. VetVan Transportation Information \n* ### Who is eligible?" (source, capture afd6fb5ba9280b10abe14c80f3ba23678a4493edba07804214fe4b2428c11035)
  • /offerings/0/summary: "There is no charge for the service. It is provided to our veterans by the Cayuga County Legislature. VetVan Transportation Information \n* ### When will I be picked up?" (source, capture afd6fb5ba9280b10abe14c80f3ba23678a4493edba07804214fe4b2428c11035)
  • /offerings/0/rules: "The VetVan is a small bus operated by the Cayuga County Veterans Service, which provides transportation service for veterans of Cayuga County to and from the Veterans Affairs Medical Center, Syracuse for medical appointments. The VetVan seats 12 and holds 2 wheelchairs. It is equipped with a wheelchair lift. VetVan Transportation Information \n* ### Who is eligible?" (source, capture afd6fb5ba9280b10abe14c80f3ba23678a4493edba07804214fe4b2428c11035)
  • /offerings/0/access/0: "You can make reservations 24 hours to 30 days in advance by calling the Veterans Office at 315-253-1281. All appointments must be made through the Veterans Office. Do not call the driver or depend on the driver to put you on the schedule. VetVan Transportation Information \n* ### What hours is the VetVan available?" (source, capture afd6fb5ba9280b10abe14c80f3ba23678a4493edba07804214fe4b2428c11035)
  • /offerings/0/access/0/rules: "You can make reservations 24 hours to 30 days in advance by calling the Veterans Office at 315-253-1281. All appointments must be made through the Veterans Office. Do not call the driver or depend on the driver to put you on the schedule. VetVan Transportation Information \n* ### What hours is the VetVan available?" (source, capture afd6fb5ba9280b10abe14c80f3ba23678a4493edba07804214fe4b2428c11035)
  • /offerings/0/access/0/rules: "Since it is a group service, please make your appointments between 8:00 a.m. and 11:00 a.m. The VetVan runs Monday through Thursday serving the Auburn area. No transportation on Friday or County Holidays. Transport is available South of Auburn Mondays & Wednesdays and North of Auburn Tuesdays & Thursdays. VetVan Transportation Information \n* ### How much does it cost?" (source, capture afd6fb5ba9280b10abe14c80f3ba23678a4493edba07804214fe4b2428c11035)
  • /offerings/0/access/0/rules: "Riders needing help from their home to the VetVan must be responsible for providing a capable person to assist the veteran. Drivers can help veterans on and off the VetVan but are not required to do lifting that would be a risk to either the driver or the veteran. VetVan Transportation Information \n* ### What other information should I know about the VetVan?" (source, capture afd6fb5ba9280b10abe14c80f3ba23678a4493edba07804214fe4b2428c11035)
  • /offerings/0/access/0/rules: "For your safety, all veterans will be required to use seat belts. For health reasons, no smoking is permitted on the VetVan." (source, capture afd6fb5ba9280b10abe14c80f3ba23678a4493edba07804214fe4b2428c11035)