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Adult Protective Services

Generated from the gc-benefits catalog. It lists what the owner record states. It is not an eligibility decision; confirm current rules with the program.

Adult Protective Services include investigation and assessment of the adult’s needs and risk of harm; counseling for the victimized adult and their family; case management including location and arrangement of medical and mental health assessments and services, home health care, home-delivered meals, and homemaker or housekeeper chore services; advocacy to assist in obtaining benefits and services the adult is entitled to; alternative living arrangements or emergency room and board; money management; crisis interventions; and long-term involuntary interventions.

  • Owner record: ny/adult-protective-services
  • Jurisdiction code: NY
  • Frame: care_recipient
  • Review by: 2026-11-14
  • Authority: New York State Office of Children and Family Services

Offering 1: protective_services

APS is a mandated service provided by local social services districts. It involves intake, investigation and assessment of referrals of abuse, neglect, and financial exploitation of impaired vulnerable adults who live in the community. APS workers develop services plans for eligible clients to remedy physical abuse, sexual abuse, emotional abuse, neglect, financial exploitation, or to address unmet, essential needs of adults.

  • Availability (owner codes): {"intake": "unknown", "type": "unknown"}

Conditions:

  • All of these:
  • Fact rule: recipient.age ≥ 18
  • Stated condition, not checked automatically: "due to physical or mental impairments"
  • Stated condition, not checked automatically: "are unable to protect themselves from abuse, neglect, financial exploitation or other harm"
  • Stated condition, not checked automatically: "have no one available who is willing and able to assist responsibly"
  • Stated condition, not checked automatically: "live in the community"

Access route 1.1

  • Where: For further information on any of these services, please contact your local department of social services APS unit.
  • Url: https://ocfs.ny.gov/programs/adult-svcs/contact.php#local-aps

Access route 1.2

  • Where: To report adult abuse, call (within New York State only): 1-844-697-3505 between 8:30 a.m. and 8 p.m. or contact the local, county social services department’s Adult Protective Service bureau.
  • Phone: 1-844-697-3505

Owner confirmations

  • /authority: sha256:d2bcb82cdb9f44764415e0a1133046d3b20596e468b1b7d4adaf74e884b20cb9

Evidence

  • /name: "# Adult Protective Services" (source, capture 674868f36c6a92a213c108a8e197d5926389fce195b11e482438218a6e56b26b)
  • /authority: "* oversee local APS Program statewide;\n* provide technical assistance to APS units;\n* conduct periodic APS case reviews to monitor compliance with state standards;\n* coordinate development and implementation of training for APS staff;\n* develop and implement new program initiatives;\n* review and approve state plan components relating to APS;\n* respond to inquiries/complaints relating to administration/supervision of APS;\n* issue policy directives relating to APS; and\n* participate in workgroups and initiatives with other agencies and providers relating to APS/Adult Services issues." (source, capture 674868f36c6a92a213c108a8e197d5926389fce195b11e482438218a6e56b26b)
  • /caregiving_effect: "* Investigation and assessment of the adult’s needs and risk of harm;\n* Counseling for the victimized adult and their family;\n* Case management including location and arrangement of medical and mental health assessments and services, home health care, home-delivered meals, and homemaker or housekeeper chore services. This could include ongoing assessments and monitoring to assure that the services place continues to be appropriate;\n* Advocacy to assist in obtaining benefits and services the adult is entitled to;\n* Finding alternative living arrangements, or arranging for emergency room and board for an APS client up to 30 days;\n* Money management to assist adults who are unable to manage their own resources on their own behalf or protect themselves from exploitation. This can range from informal to more formal means of money management. APS may provide informal money management to assist adults to pay their bills or keep track of their money. APS can act as a representative payee appointed by the Social Security Administration to manage clients’ Social Security or Supplemental Security Income (SSI) benefits. A protective payee can be established to manage public assistance benefits;\n* Crisis interventions that can be sought if the person, because of an impairment, is incapable of making the choices necessary to remove the endangering condition, include: short-term involuntary protective services orders, orders of protection, admission to a psychiatric facility, admission to a developmental center;\n* Long-term involuntary interventions, such as seeking guardianship for persons who lack capacity or agree and who need protection to care for their person, their property, or both." (source, capture 674868f36c6a92a213c108a8e197d5926389fce195b11e482438218a6e56b26b)
  • /offerings/0/summary: "APS is a mandated service provided by local social services districts. It involves intake, investigation and assessment of referrals of abuse, neglect, and financial exploitation of impaired vulnerable adults who live in the community. APS workers develop services plans for eligible clients to remedy physical abuse, sexual abuse, emotional abuse, neglect, financial exploitation, or to address unmet, essential needs of adults." (source, capture 674868f36c6a92a213c108a8e197d5926389fce195b11e482438218a6e56b26b)
  • /offerings/0/rules: "APS serves adults (age 18 and older) who, due to physical or mental impairments:" (source, capture 674868f36c6a92a213c108a8e197d5926389fce195b11e482438218a6e56b26b)
  • /offerings/0/rules: "* are unable to protect themselves from abuse, neglect, financial exploitation or other harm; \nand\n* have no one available who is willing and able to assist responsibly." (source, capture 674868f36c6a92a213c108a8e197d5926389fce195b11e482438218a6e56b26b)
  • /offerings/0/rules: "APS is a mandated service provided by local social services districts. It involves intake, investigation and assessment of referrals of abuse, neglect, and financial exploitation of impaired vulnerable adults who live in the community. APS workers develop services plans for eligible clients to remedy physical abuse, sexual abuse, emotional abuse, neglect, financial exploitation, or to address unmet, essential needs of adults." (source, capture 674868f36c6a92a213c108a8e197d5926389fce195b11e482438218a6e56b26b)
  • /offerings/0/access/0: "For further information on any of these services, please contact your local department of social services APS unit." (source, capture 674868f36c6a92a213c108a8e197d5926389fce195b11e482438218a6e56b26b)
  • /offerings/0/access/1: "To report adult abuse, call (within New York State only): 1-844-697-3505 between 8:30 a.m. and 8 p.m. or contact the local, county social services department’s Adult Protective Service bureau." (source, capture 674868f36c6a92a213c108a8e197d5926389fce195b11e482438218a6e56b26b)