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Benefits Discovery

GiveCare publishes 98 federal and state programs into the platform, with machine-readable eligibility rules and zone-targeted screening. When a zone is flagged, relevant benefit programs for that zone surface automatically through Mira.

The problem

Over $60 billion in benefits goes unclaimed annually1. Participation in safety net programs ranges 40-60%, with eligible non-participation rates of 16-72% depending on the program.

The gap is not a lack of programs. It is a lack of discovery, navigation, and follow-through. Most caregivers do not know they qualify. The application processes are fragmented, documentation requirements are unclear, and deadlines are easy to miss. See Benefits Landscape for the full landscape analysis.

How it works

flowchart TD
    A["Zone flagged (score < 40)"] --> B["Filter programs by zone"]
    B --> C["Check eligibility rules"]
    C --> D["Surface matched programs via Mira"]
    D --> E["Guide application steps"]
    E --> F["Follow up on status"]
  1. Zone flagging: When a caregiver's assessment flags a zone (score below threshold), the benefits engine activates for that zone.
  2. Program matching: Eligibility rules are evaluated against the caregiver's known profile (state, income bracket, care recipient condition, employment status).
  3. Proactive surfacing: Mira presents matched programs conversationally over SMS — not as a list dump, but one relevant program at a time with a clear next step.
  4. Application guidance: Step-by-step support through application processes, document requirements, and deadlines.
  5. Follow-up: Mira tracks application status and follows up proactively.

Program coverage

Federal programs

Program Zone(s) Focus
NFCSP (National Family Caregiver Support Program) P1, P4 Respite, counseling, training, supplemental services
VA PCAFC (Program of Comprehensive Assistance for Family Caregivers) P4, P2 Stipend, health insurance, respite for veteran caregivers
VA PGCSS (Program of General Caregiver Support Services) P1, P5 Peer support, education, navigation for veteran caregivers
FMLA Military P4, P5 26 weeks unpaid leave for military caregiver employees
Medicaid HCBS (Home and Community-Based Services) P3, P4 Home modifications, personal care, adult day services
SSI/SSDI P4 Income support for disabled care recipients
Lifespan Respite P1, P2 Respite care coordination and funding
Medicare GUIDE P5, P1 Dementia care navigation and support
SNAP P4 Nutrition assistance
LIHEAP P4, P3 Energy bill assistance
Medicaid P4, P2 Health coverage for low-income caregivers

State-level programs

Category States/Jurisdictions Zone(s)
Mandatory paid family leave 14 jurisdictions P4
Structured Family Caregiving 11 states P4, P1
Caregiver tax credits 8 states P4
7 state-specific implementations Varies Multiple

Technical architecture

Eligibility rules

All eligibility rules are defined as machine-readable Pydantic schemas:

class EligibilityRule(BaseModel):
    program_id: str
    state: Optional[str]
    income_threshold: Optional[IncomeRange]
    care_recipient_condition: Optional[list[str]]
    employment_status: Optional[list[str]]
    zones: list[str]  # P1-P6 zone codes

ETL pipeline

flowchart LR
    A["Source programs"] -->|Firecrawl| B["Ingest"]
    B -->|Transform| C["Normalize rules"]
    C -->|Load| D["Convex database"]
    D -->|Weekly via GitHub Actions| E["Live platform"]
  • Ingest: Firecrawl scrapes program pages from federal and state agency sites
  • Transform: Raw data normalized into Pydantic eligibility schemas
  • Load: Published to Convex backend
  • Refresh: Weekly via GitHub Actions to catch program changes

Impact evidence

  • 74% of caregivers report that services enabled them to provide care longer2
  • 62% indicated that without services, the care recipient would be in a nursing home2
  • Average caregiver out-of-pocket cost: $7,242/year3 — benefits discovery directly reduces this burden

Code reference

Benefits logic in packages/care-domain/src/benefits/. ETL pipeline in benefits-cli-tools/. See also the Benefits Landscape for the broader policy context and Market Gap for the unclaimed benefits analysis.


  1. Code for America. "Benefits Enrollment Field Guide 2024." Source → 

  2. ACL. "2024 Report to Congress on the 2022 National Strategy to Support Family Caregivers." Source → 

  3. AARP/NAC. "Caregiving in the United States 2025." Source →