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NAMI (National Alliance on Mental Illness)

When you reach out to NAMI, expect support and navigation rather than emergency intervention.

NAMI's Family Caregiver HelpLine is a free, confidential service for people caring for someone with a mental health condition.1 The HelpLine is available Monday through Friday, 10:00 AM to 10:00 PM ET.1

Reach the HelpLine

Call: 1-800-950-62641

Text: Text NAMI to reach the HelpLine.1

In a crisis, call or text 988 (24/7).2

Why caregivers reach out

Caregivers of people with mental illness often experience social isolation due to stigma and discrimination from providers.4 Caregivers themselves may experience elevated rates of depression, anxiety, and emotional exhaustion.3

NAMI addresses emotional wellbeing directly. It is relevant both for caregivers managing a loved one's mental illness and for caregivers experiencing their own mental health challenges as a result of caregiving demands.

  1. NAMI. "Family Caregiver HelpLine." Source → ↩↩↩↩

  2. NAMI. "NAMI HelpLine." Source → ↩

  3. AARP/NAC. "Caregiving in the United States 2025." Source → ↩

  4. ACL / Lewin Group. "Process Evaluation of the Older Americans Act Title III-E National Family Caregiver Support Program: Final Report." Source → ↩