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NY Connects: Long-Term Services and Supports Information

NY Connects provides free, unbiased information about long-term services and supports in New York State for people of all ages or with any type of disability. It offers a local-office finder, keyword search, and guided search.

Find information and referrals for caregiving, respite, health care, housing, daily activities, and other local supports. NY Connects information is free. Each referred program must confirm its own eligibility and available services.

Some details for this program are still being verified. Check the official source for the most current information.

Questions to ask the program

These are questions to ask the program, not a verdict on your eligibility. Confirm the current rules directly with the program.

  • Does the person receiving care live in New York? — Residency is usually the first thing a program checks.
  • Is there a caregiver-specific department, coordinator, or support line? Ask for it by name. — Many agencies have one that isn’t advertised on the website.
  • What documents do you need from us to start an application?
  • Is there a waitlist right now, and how long is it?

What this record does not yet say

  • referred program eligibility and availability
  • navigation service capacity
  • complete intake document requirements
  • response timing
  • navigation income rule source review
  • formal authority relationship

Services

Find information and referrals for caregiving, respite, health care, housing, daily activities, and other local supports. NY Connects information is free. Each referred program must confirm its own eligibility and available services.

How to apply

  • Call NY Connects at 1-800-342-9871 for information and referral.
  • Use Find Local Offices or search by city, county, or ZIP code for help in the area where care is needed.
  • Ask each referred program to confirm its eligibility rules, application steps, and current availability.

Use the official program page for application details: official program page.

Use NY Connects to find a local service