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Family-to-Family Health Information Centers (F2F HICs)

HRSA/MCHB-funded centers providing peer-to-peer support, information, and training to families of children and youth with special health care needs. Parent-led organizations operate in all 59 states and territories, offering family-to-family counseling, health system navigation, advocacy skills, and care coordination support.

Free peer-to-peer support services for parents and caregivers of children with special health care needs: (1) peer counseling from parents with similar experiences, (2) health system navigation and referrals, (3) leadership, advocacy, and communication skills training, (4) assistance developing school-based health care plans, (5) connection to community resources and services. Available in all 59 states and territories through parent-led organizations.

Eligibility

  • Care recipient must have a qualifying disability

Questions to ask the program

These are questions to ask the program, not a verdict on your eligibility. Confirm the current rules directly with the program.

  • What counts as a qualifying disability or level of care need, and what documentation shows it?
  • Is there a caregiver-specific department, coordinator, or support line? Ask for it by name. — Many agencies have one that isn’t advertised on the website.
  • What documents do you need from us to start an application?
  • Is there a waitlist right now, and how long is it?

What this record does not yet say

  • center locations by state
  • specific services by center

Services

Free peer-to-peer support services for parents and caregivers of children with special health care needs: (1) peer counseling from parents with similar experiences, (2) health system navigation and referrals, (3) leadership, advocacy, and communication skills training, (4) assistance developing school-based health care plans, (5) connection to community resources and services. Available in all 59 states and territories through parent-led organizations.

How to apply

  • Find your state's F2F center via the MCHB program page or the Family Voices affiliate map

Use the official program page for application details: official program page.