The guide defines 10 design principles for building belonging, providing actionable criteria that GiveCare operationalizes in its UX and content design.
Belonging-building requires addressing both material conditions (access to benefits) and relational conditions (feeling seen and valued), framing GiveCare's dual focus on navigation and emotional support.
The guide emphasizes that belonging is context-dependent and must be co-created with the communities it serves, informing GiveCare's participatory design and caregiver-feedback processes.
Principles around narrative and storytelling shape GiveCare's approach to representing caregiver experiences in content and onboarding.
The framework warns against performative inclusion that does not change power dynamics, reinforcing GiveCare's commitment to providing real decision-support rather than superficial comfort.